Eagle Hill Estate Management

Light touch operational support for owners who want routine tenant and compliance matters handled calmly, with clear documentation and structured updates.

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What is included:

• Tenant communication for routine, non financial matters

• Compliance coordination and reminders, including booking and document tracking

• Access and appointment coordination for compliance visits

• Issue triage and escalation, with owner ready updates

• Records maintained for continuity and accountability

 

How it works

Physical works are carried out by approved suppliers. We coordinate access, oversee delivery, and escalate urgent issues immediately. Updates are provided in an agreed format, aligned to the level of involvement you prefer.

 

 

Best suited for

Single lets and low intensity properties where the owner wants operational noise reduced while retaining decision control.

Retainers are confirmed at onboarding based on property type and operational intensity.

Discreet operational oversight for owners who value privacy, standards led delivery, and continuity. Eagle Hill Estate Management Limited supports UK based residences and high value assets for UK and overseas owners.

 

​What is included:

• Single point of contact for operational matters and planned instructions

• Standards led oversight of household operations, including supplier scheduling and access planning

• Management of cleaning and housekeeping schedules, including laundry arrangements where required

• Maintenance attendance management, supplier liaison, and issue escalation when decisions are required

• Utilities and outgoings liaison where required, including supplier communications and planned access

• Documentation management and record keeping, with a clear audit trail maintained on file

• Owner ready updates in an agreed format, with measured escalation for urgent matters

• Upgrade and improvement support, including refurbishment and redecoration coordination

 

How it works

Private Client Oversight is structured around a tailored scope, confirmed in writing with clear authority limits and approval steps. Services are delivered through coordinated suppliers and agreed scopes, and we oversee delivery without carrying out physical works directly.

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Best suited for

​Absentee or overseas owners, second home owners, high profile landlords, and clients seeking discreet, standards led oversight with clear documentation and continuity.

Structured, predictable oversight for owners who want maintenance activity coordinated and documented, while retaining decision control.

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What is included:

• Everything included in Operational Support

• Maintenance coordination as a standard service, including access planning and supplier scheduling

• Approvals managed within agreed authority limits

• Structured reviews and reporting in an agreed format

• Licensing coordination where applicable, for example HMOs

 

How it works

Owner decisions remain central. We coordinate and oversee agreed operational activity, maintain a clear record trail, and provide owner ready updates in an agreed rhythm. Urgent matters are escalated immediately. Longer projects are scoped and agreed separately in advance.

 

​Best suited for

​Owners who want calm, structured oversight and clear reporting, without full day-to-day management.

Operational coordination for business premises where owners and managers want standards, documentation, and continuity without distraction.

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What is included

• Coordination of scheduled cleaning and routine arrangements

• Contractor access planning and appointment coordination

• Seasonal readiness by arrangement, including presentation set ups where required

• Documentation and records maintained for continuity and accountability

• Escalation and owner ready updates when decisions are required

 

How it works

We coordinate delivery through trusted suppliers and agreed scopes, maintaining clear records and calm escalation. Physical works are completed by suppliers. We oversee coordination without carrying out physical works directly.

 

Best suited for

Small businesses, office managers, and multi site operators who want reliable operational coordination.

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Near hands-off operational management for owners who want the day-to-day handled end-to-end, within agreed authority limits.

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What is included:

• Everything included in Estate Oversight

• Full tenant and supplier handling for agreed operational matters

• Priority coordination and faster response for active issues

• Preventative maintenance planning and scheduled operational routines

• Annual operational planning and forward scheduling

• Direct advisory access for decisions, prioritisation, and owner guidance

 

How it works

We handle day-to-day operational decisions within agreed authority limits, escalating only where required. Authority limits and approvals are agreed in advance. We coordinate delivery through trusted suppliers, maintain an audit trail, and keep the owner informed in an agreed reporting rhythm. 

 

Best suited for

Owners who value discretion and minimal involvement, including serviced accommodation operators, HMOs, and portfolio landlords seeking near hands-off ownership without rent collection.

Available as add ons, depending on scope and location.

• Property visits and condition check ins, scheduled or ad hoc

• Inventory coordination for check in and check out through approved providers

• Legionella risk assessment coordination through specialists

• PAT testing coordination through approved electrical specialists

• Transition and handover support when taking over from another provider

• Pest control coordination through specialists

• Gardening and grounds programme management where required

• External lighting checks and contractor scheduling

• Seasonal external presentation, including festive set ups where requested

• Storm preparation and post weather checks where required

• Smart home, alarm, and security supplier coordination where required

• Furnishing and sourcing coordination, including delivery and installation scheduling

• Additional management time for work outside the agreed scope, where a time based approach is more suitable